We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Thanks for the outstanding customer service and everything you did to get me back on the road."

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    Monte Ashley - Swannanoa, NC
  • "I just had my first 600-mile service on my first ever motorcycle (2011 Yamaha V-Star Custom 650), and now I know what I was missing! I just took it out on a 120-mile ride today, and I had a very silly grin on my face the whole time. It feels like a completely different bike, and even with my limited experience I feel like I now have power the exact instant I need it. The staff was very friendly and answered all my newbie questions patiently and thoroughly. Thank you, Joe's Cycle Shop! I will definitely be back!"

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    Anna Z - Fairborn, OH
  • "Great customer service. Friendly and helpful. I appreciated help from Carol, and was impressed with Joey and his introduction and invitation to the Triumph group. Look forward to riding with them."

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    Dan Serena - brookville, OH
  • "Very friendly and helpful. My first bike purchase and now I am a customer for life."

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    Kyle Plummer - Springboro, OH
  • "The dealer where I bought my '98 Daytona new in 2000 along with three other dealers in the area either dropped Triumph or went out of business the first summer I had the bike. I found out about Joe's in 2002 and the first thing I had them do was upload a tune for my high-mount pipe. Since then, they've done my 12k, 18k, and 24k services and as soon it hits 30k it will go there for that service. If my other bikes were Triumph or Yamaha, I'd take them to Joe's too. The service has always been prompt and done properly. I've also used the parts counter for items that I've needed and the staff is friendly and helpful. There is a dealer much closer to me now, but their stuffy attitude toward older bikes (even if they are mint) just reinforced why I go to Joe's."

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    Nick Sparks - Elwood, IN
  • "i just bought a 2000 speed triple,just looking for a place to purchas parts and service the bike when i need to."

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    Anonymous - cincinnati, OH
  • "dealin with joey was the best buying experience ive had he was straight foward and gave me a great deal on a used bike i had purchased i will recommend him to all my friends and associates"

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    Tom Krug Jr - kettering, OH
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    Anonymous - XX
  • "I recently purchased a 2009 FZ6R in pearl white. I had been looking at this bike for several months. I am very impressed with this truly amazing motorcycle! I put almost 400 miles on the bike over the Memorial day weeked! The service we received from Joe and the Team was fantastic. I just wanted to say thanks again for your great service and support! Oh, and I haven't missed the little Ninja afterall ! :) Penelope"

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    Penelope Norton - Dayton, OH
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    Randy Llyons - West Carrollton, OH
  • "Joe, Thanks again for setting me up with another great Triumph motorcycle. I purchased my first Triumph Sprint ST from you in 2004 and for medical reasons I had to sell her in 2005. After recovering from my surgery and getting the O.K. to ride again, I came back to the dealer that treated me right the first time to buy another Sprint ST this past summer. Your staff is awesome, and always made me feel welcomed at your store. The service department is definitely one of the best. The mech's always listen to the customer and get it right the first time! Best of all, you have the best custom "Triumph T-Shirts". I'll be back for my next bike and will always recommend your dealership to my friends."

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    Jay Jeffery - Pickerington, OH
  • "I spent a large amount of time shopping around for my new bike. Joe's Cycle Shop was the only place that I felt comfortable with the employees and their knowledge about the motorcycles they had on the floor. I did not feel pressured to buy a motorcycle nor did I feel rushed. It was by far the best buying experience I have ever had. I would not hesitate in recommending Joe’s to anyone both Novice and Experienced riders can rest assured that Joe’s will accommodate all of your riding needs."

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    Anthony Sprouse - Beavercreek, OH
  • "Have no complaints at all. I went in to buy a leather jacket and they had the 09 Triumph Collection before anyone else. I bought the Lennox Jacket and the sales lady was very helpful with the fitting of the jacket. She also helped my wife find a great looking t-shirt. As a side note, I recently had some rejetting done by a dealer in Findlay and he asked Joe for his opinion. Because of this I had a Dynojet Kit installed and was talked out of having the restrictor removed. The sound and performance of my 08 Bonneville T100 is great! I look forward to having any sales or service done by Joe's Cycle Shop in the future!"

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    Keith Krantz - findlay, OH
  • "Recently swore off a dealership that's MUCH closer to me due to poor service. Found Joe's, and from the first phone call I knew it was the place. Every person you talk to is very pleasent and sincerely interested in helping you. I'm pleased to say I have a new shop to meet my Warrior's needs. Thanks"

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    Anonymous - Miami Township, OH
  • "Best all around buying experience I have ever had. Very friendly and very helpful staff, but not pushy at all.Had bike in for 600 mile check and it was ready when they said it would be. In a world where most motorcycle dealers act like they are doing you a favor when ordering a part or working on your bike, Joe's really seems to want to keep you as a long term customer and they don't forget you the minute you drive off on your new bike. Other than that all I can say is I bought a Triumph Tiger and it may very well be the best all around bike I have ever had."

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    Gilbert Thomas - Dayton, OH
  • "Love to do business with Joe's. Friendly staff, good parts selection, quick service. I drive the distance from Indiana because any issue gets taken care of quickly. But I do wish they had a bigger, more modern dealership."

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    Mike Smith - Gas City, IN
  • "I recently bought a 08' Daytona 675 from Joe's. I must say they were by far the best dealership that I have ever delt with. I have been to many dealers in the past few months looking for my new bike, and aside from the best price, Shelly and the people at Joe's were great. I walked in got a price, a smile, and a handshake, no BS. Which was great. I look forward to taking it back for the 500 mile service soon."

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    Curtis Emerick - Galion, OH
  • "I would like to thank all the peolpe who work here.You have a great staff, and friendly sales people Shelly is the reason I bought my bike from you she was very kind an told me everything i needed to know right off.You should be very proud of your staff and please note that in me i will mever shop anywhere else you've made the 2 hour drive very worth my while.As a matter of fact i pass a Triumph dealership on my way to your store because of the way your people treat their customers!Thanks again."

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    Michael Hicks - Amanda, OH
  • "I wouldnt buy a new motorcycle any where else. They treat you as though you are a part of there family. My V-Star was delivered and all instructions where given in a very friendly and professional way. My hat off to you Joes Cycle you are the very best. Thanks again The Wolf"

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    Kim Wolf - Russells Point, OH
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    Jonathan Gregory - Independence, KY
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